“We took advantage of the already existing deeper DycoTrade solution understanding gained by the U.S. team and added the fully dedicated global NKG team. As one team, we now deliver more sophisticated processes together and establish a wider digital eco-system for the U.S. beyond DycoTrade. Furthermore, we build a solid foundation in this first implementation to be leveraged in the future roll outs,” says Michael Bode, Director of IT & Digitalization.

“When Michael and Justin suggested joining efforts, we quickly agreed, knowing it would result in an ultimately richer system than we initially envisioned. While a larger team can slow down some processes, we believe the benefits of a bigger, fully dedicated team will be far greater than we can know, sharing the implementation workload,” Nicolas Rueda further explains.

Better performance stability, a modern user interface, better decision-making due to the ability to gain group-wide insights more quickly and improved processes underlying the new system — what the new solution will bring sounds promising. And the project team plans to introduce MS Dynamics/Dycotrade to all NGUS companies later this year. When and which NKG companies will be next after the first roll-out will be planned in the next months.

However, getting familiar with a new implemented solution while taking care of day-to-day business can also be a challenge and takes time. That’s why the project team attaches particular importance to supporting all colleagues during the transition. A dedicated team has been set up to provide answers to pressing questions, such as why the changeover is necessary, how exactly it will take place and what it means for everyone individually. The team is also working on building a network of contacts who can offer support when needed. They are planning the creation of various formats to continuously build up the necessary knowledge and create confidence in using the tool.